Bob Jordan, Southwest Airlines’ CEO, on What Went Wrong

Southwest Airlines’ chief executive, Bob Jordan, said frigid temperatures and mistakes by the company caused its meltdown around Christmas.

FAA Outage Highlights Fragility of the Aviation System

The Federal Aviation Administration halted flights Wednesday morning after a system to alert pilots to safety issues went down, just two weeks after a major Southwest Airlines meltdown.

Southwest’s Meltdown Could Cost It Up to $825 Million

The airline has not said how soon it will upgrade the systems that contributed to mass flight cancellations, or how much that will cost.