Category: Business / Tech Culture

Consumer technology has trained users to expect and deal with crashes and other bugs. When the whole world runs on AI, the inevitable glitches will have greater consequences.

Sierra hopes every company will use its empathetic AI chatbots for customer interactions.

Google says its powerful new chatbot Gemini can supercharge your creativity. But who is really providing the creative spark?

Beloved women’s website The Hairpin shut down in 2018. This month it returned from the dead to churn out AI clickbait. Its fate is a warning to all digital publications.

The pioneering PC revolutionized how people interact with computers. As the Mac enters its fifth decade, Apple says it will continue to evolve.

Medical data companies aren’t doing all they can to protect your most private information. When they get hacked and patient data is stolen, it’s the patients who suffer.

​​Chatbots’ habit of spewing untruths is a big problem—but we should also celebrate these hallucinations as prompts for human creativity and a barrier to machines taking over.

Author Steven Johnson helped Google create an app that can analyze a writer’s research material and help them extract and explore the key themes. Maybe too well.