Dr. Gil Blander breaks down the science and the passion behind InsideTracker, a data-driven wellness platform designed to help us live healthier, longer lives.
Category: Main Street Entrepreneur
Beware The Customer Cliff of Dissatisfaction — or Prepare to Lose Customers Fast
The Cliff of Dissatisfaction in customer service and the customer experience is the precipice where your customers (or prospective customers) lose faith that you can serve them in a timely manner. Here’s how to identify it and fix this problem wherever it may occur.
Your Customers Want to Text You — Why Text Messaging is the New Customer Service Channel Customers Love The Most
There is vast promise and power in this simple, often overlooked way of communicating back and forth with your customers.
Use This Secret Customer Service Technique to Boost Your Customer Retention and Loyalty
Get ready for your reviews to go through the roofs, your customer loyalty to respond likewise, and your cash registers to start ringing like they’ve never done before.
The Ridiculously Easy Guide to Internal Customer Service Training
Eight internal customer service training insights you can put to use at your company today.
Business Growth Stems From Getting the Right Customer Feedback. Here’s How to Get It.
Here’s one of the most effective strategies in the pursuit of making customers happy when their expectations are constantly changing.
Good Customer Service is a Disappearing Art — Here’s How You Can Be Different
Don’t underestimate the power of human interaction.
What Should You Dedicate Your Early 20s to as an Aspiring Entrepreneur?
If your goal is to be successful, here are things you can focus on now to help yourself stay ahead of the curve.
The Recipe For Making a Customer For Life: Personalization, Quality, and Care
In this episode, hear how Tina, owner of Boite de Fleurs, overcame the pandemic hitting right as she opened her store and how she uses social media to draw in her clientele.