Communicate value with authenticity and active listening

Not every agent can or should communicate their value through “bold statements,” agents said during a panel at Inman Connect Las Vegas. That’s why remaining authentic to oneself is paramount.

5 ‘Owning Manhattan’ moments we can’t stop thinking about

The new Netflix show, centering on SERHANT.’s NYC agents, has been out for more than a week. Here are the jaw-dropping moments we keep circling back to mentally.

A man is the face of SERHANT., but the firm is powered by women

You probably know Ryan Serhant and Josh Team pretty well, but how about the firm’s female leaders who are helping to drive it to success?

Amid the steel and glass, a warmer, fuzzier Billionaires’ Row emerges

As Billionaires’ Row continues to reshape Manhattan’s skyline one ‘supertall’ at a time, agents say a new class of buyer is gradually reshaping the demographics of New York’s most exclusive block.

Indie brokerages lead the way in 2022 NYC agent growth: Report

In the midst of one of the most confusing markets in recent history, New York City’s independent brokerages led the way in agent count growth and retention — two metrics at the top of most leaders’ minds as we inch closer to entering a mild recession.

Bess Freedman, Serhant butt heads (again) after bizarre pitch to BHS

In a bold move to start the new year, a SERHANT. representative pitched the brokerage’s training and coaching programs to BHS CEO Bess Freedman, although BHS already has its own in-house programs.