For decades, the company made money even as other airlines stumbled and went bankrupt. But the carrier has struggled to adapt to changes in air travel.
Category: Southwest Airlines Company
Delta Flight Cancellations Continue As It Struggles To Recover From Tech Outage
Transportation Secretary Pete Buttigieg singled out the airline on Sunday for continued disruptions and “unacceptable” customer service as it canceled another 1,300 flights.
JetBlue Seeks Court Approval of its Acquisition of Spirit Airlines
JetBlue Airways is trying to persuade a federal court to let it acquire Spirit Airlines, a deal that the Justice Department says will raise fares and reduce competition.
Bob Jordan, Southwest Airlines’ CEO, on What Went Wrong
Southwest Airlines’ chief executive, Bob Jordan, said frigid temperatures and mistakes by the company caused its meltdown around Christmas.
FAA Outage Highlights Fragility of the Aviation System
The Federal Aviation Administration halted flights Wednesday morning after a system to alert pilots to safety issues went down, just two weeks after a major Southwest Airlines meltdown.
Southwest’s Meltdown Could Cost It Up to $825 Million
The airline has not said how soon it will upgrade the systems that contributed to mass flight cancellations, or how much that will cost.