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I Asked ChatGPT to Tell Me the 10 Key Steps to Starting a Business—Here’s What It Got Wrong
Can ChatGPT provide helpful advice in successfully starting a new business?
By now many people know that ChatGPT is an artificial intelligence language model that uses deep learning techniques to generate texts in response to questions. It can answer a wide range of questions, summarize text, and complete sentences and paragraphs. ChatGPT is widely used in applications such as content creation and chatbots to provide human-like text responses in real-time.
Can ChatGPT offer useful advice for starting a successful business?
I asked ChatGPT (by going to
chat.openail.com/chat) the following question: What are the ten key steps in successfully starting a business? Give details on each step.
Here was ChatGPT’s answer:
Here are the 10 key steps in successfully starting a business:
- Idea Generation: Develop a unique and profitable business idea. Conduct market research to validate the idea and identify potential customers, competitors, and market gaps.
- Business Plan: Create a comprehensive business plan that outlines your goals, strategies, and resources required for the business.
- Market Research: Conduct thorough market research to gain insight into the target market, competition, and demand for the product or service.
- Legal and Regulatory Compliance: Ensure compliance with all relevant legal and regulatory requirements such as registering the business, obtaining necessary licenses and permits.
- Funding: Secure sufficient funding to start and grow the business, either through personal savings, loans, or investors.
- Operations and Logistics: Plan and set up the business operations, including supply chain management, manufacturing processes, and distribution.
- Marketing and Sales: Develop and execute a marketing and sales strategy to reach and acquire customers.
- Technology: Utilize technology effectively to automate and streamline operations, reduce costs, and improve efficiency.
- Talent Management: Attract and retain top talent to build and manage the business.
- Financial Management: Establish and maintain effective financial management practices, including bookkeeping, budgeting, and cash flow management.
These steps should be followed in a systematic and well-planned manner to increase the chances of success in starting a business. Entrepreneurs should also be flexible and adaptable, as circumstances may change and require adjustment of plans along the way.
What grade would I give to this ChatGPT answer? I’m going to give it a C+ for the following reasons:
- The content is very generic and summary.
- There are no links to other sources that may be helpful, unlike many of the quality articles out there on this topic.
- Some of the advice is questionable, such as whether every business needs to prepare a comprehensive business plan.
- Some of the advice does not apply to small or basic businesses (such as the information about supply chain management and manufacturing processes).
- The formatting could be improved for readability.
My version of ChatGPT’s article on starting a business
If I were to edit the ChatGPT answer into an article and keep the basic format, here is how it would look:
The 10 Key Steps to Successfully Starting a Business
Starting a successful business is not easy. There are many steps to consider and potential traps for the unwary. But here are 10 key steps to follow in order to successfully start a business:
1. Business idea
Develop a unique and potentially profitable business idea. Conduct market research to validate the idea and to identify potential customers, competitors, and a sufficiently attractive market opportunity.
2. Business plan
For some businesses, it may be worthwhile to prepare a business plan that sets forth the business idea, sales and marketing strategies, financial projections and other information. For many businesses, a pdf pitch deck outlining the business will be easier and more suitable. See Don’t Waste Time on a Startup Business Plan—Do These 5 Things Instead
3. Market research
Make sure you are thoroughly researching the market opportunity and competitive products or services, and keep on top of new developments and announcements from your competitors. One way to do this is to set up a Google alert to notify you when any new information about those companies appears online. Expect that prospective investors in your company will ask questions about the market opportunity and your competitors. Any entrepreneurs who say that “we don’t have competitors” will have credibility problems.
4. Legal and liability protection
Ensure compliance with all relevant legal and regulatory requirements, such as registering the business and obtaining necessary licenses and permits. You will likely want to start the business as a corporation or an LLC to protect your personal assets from the debts and liabilities of the business. See
How to Form an LLC and How to Incorporate a Startup Business.
5. Funding
Secure adequate funding to start and operate the business, whether from personal capital, loans, government grants or investors. One of the biggest reasons startups fail is because they do not raise sufficient capital for the business. See
5 Startup Funding Options for Your Business
6. Operations
Plan and set up the business operations, including sourcing of products or materials, manufacturing processes if applicable, optimal pricing for customers, and necessary leased space.
7. Sales and marketing
Plan a cost-effective sales and marketing strategy to reach and acquire new customers. Make sure to continually monitor the different channels you use and their cost-efficacy. Consider using social media to boost your presence online.
8. Technology
Use technology effectively and efficiently to operate and market the business.
9. Employees
Attract, motivate, and retain the employees you need to start and grow the business.
10. Financials
It can be important to prepare detailed financial projections for the business, for the following reasons:
- To determine whether the business will ultimately be profitable
- To determine your cash “burn” before you get cash flow profitable, showing how much startup capital you will need
- To lay out your key financial assumptions (price per product, cost of developing the product, marketing expenses, employee expenses, rent and overhead, gross margins, and much more) so that you and others can test the reasonableness of the assumptions
- To have those projections ready and credible when investors inevitably ask for them
Financial projections will typically be for a several-year period and will include:
- Profit and loss statement
- Cash flow statement
- Detailed categories of income and expenses
- Balance sheet
- Underlying assumptions
Of course, your financial projections will not be perfectly matched with your actual results, but your financial projections can be revised as you move through the stages of your business.
You will also want to make sure to establish and maintain effective financial management practices, including accounting, bookkeeping, budgeting, cash flow management and tax compliance.
Most of all, be adaptable in business
Paying attention to these 10 issues will increase the likelihood of success, but you should be flexible and adaptable as you grow the business.
More articles from AllBusiness.com:
- The Complete 35-Step Guide to Starting a Business
- 10 Key Steps to Getting a Small Business Loan
- 15 Major Legal Mistakes Made by Startups
- 25 Frequently Asked Questions on Starting a Business
Copyright © by Richard Harroch. All Rights Reserved.
10 Ways Leaders Can Build Stronger Tech Teams
For many modern businesses, tech teams are the backbone of operations. Business leaders can support their IT staff in many different ways, from allocating an adequate IT budget to recognizing and acknowledging tech employees. Here, 10 Young Entrepreneur Council members share ways set up your tech department for success.
A business’s tech team plays a key role in the company’s ability to operate. What’s one way a business leader can better support their tech team so they can perform their job well?
1. Provide tech teams with necessary resources
One way a business leader can support their tech team is by providing them with the resources they need to do their job well. This might include things like adequate funding for new equipment or software, access to training and development opportunities, and a clear understanding of the company’s goals and priorities. Encouraging a positive work environment is also a must! —Andrew Saladino, Kitchen Cabinet Kings
2. Collaborate rather than delegate
Build relationships with your technology team and share overall business goals and problems that need solving, not just your requests and proposed solutions. If you share more context with your team, they’ll have a better understanding of the problems to solve, come up with more creative solutions, and be more bought into the end results. —Andrew Powell, Learn to Win
3. Allocate a budget
I have allocated a budget to my tech team every year that they can use freely to try various tools to make their jobs easier. It motivates the tech team to find better tools and also makes them feel more included in the company. We are a tech company, so our operational efficiency depends upon the efficiency of the tech team. —Piyush Jain, Simpalm
4. Use Slack and Calendly
A channel on Slack that’s specifically for tech issues will help other team members chime in to share their experiences. It allows for direct, real-time messaging so there are no back-and-forth emails, and communication is both streamlined and efficient. Calendly allows tech support to get on someone’s calendar for 15 minutes to do a screen share or get a two-factor authentication code. —Givelle Lamano, Lamano Law Office
5. Make the tech team feel included
Your tech team might feel that they’re playing a role off to the side, overlooked until needed. Make sure you maintain a strong relationship with your tech team. Make sure they know they play a key role in your company’s ability to operate smoothly. Don’t let them sit in the dark. Share goals and key issues. By understanding the bigger picture, they’ll be better equipped to offer creative solutions. —Blair Thomas, eMerchantBroker
6. Connect tech teams with customers directly
A business leader can support their tech team by allowing them to connect directly with customers when it comes to dealing with a customer’s website or other tech issues. Many times a business leader wants themselves or a salesperson to be the sole contact for the customer, but it becomes complicated when trying to convey technical messages and jargon. —Baruch Labunski, Rank Secure
7. Standardize the tools your tech team uses
You can support your tech team by ensuring everyone has the same tools and resources. Confusion will quickly ensue if everyone uses different tools and software to do the same job. We make sure our tech team has everything they need to do their best work. We are also open to requests if a team member has a tool that they think is better than what we currently use. —John Turner, SeedProd LLC
8. Set clear goals and be transparent
Business leaders can support their respective tech teams by setting clear goals and creating transparent workflows. This will help leaders clearly communicate their expectations of the team, set the right deliverables, and assess how the efforts of the team translate into outcomes. This also helps leaders fill the gap between what the tech team does and what the company wants them to do. —Chris Klosowski, Easy Digital Downloads
9. Give the team autonomy to make decisions
A business leader can better support their tech team by creating an atmosphere of trust and collaboration. This can be done by actively listening to their ideas and suggestions, and giving them autonomy to make decisions and take ownership of their work. —Andrew Munro, AffiliateWP
10. Support the team’s growth
A leader can better support their tech team by providing them with need-based training opportunities. Technology is an ever-changing field. So, this can help them be better at what they do and significantly increase productivity. Whether it’s a skill they wish to learn or a tool that makes their job easier, a leader should always be there for the team and help them grow. —Stephanie Wells, Formidable Forms